How to Prepare for Cloud Service Outages: A Guide for Business Owners

As a business owner, you know that unexpected events can happen at any time. That’s why it’s important to be prepared for potential disruptions to your business, including cloud service outages. Recently, Amazon Web Services (AWS) experienced a major disruption that affected thousands of users, including the New York Metropolitan Transportation Authority and the Boston Globe. In this guide, we’ll provide you with steps to prepare for cloud service outages and minimize the impact on your business.

Step 1: Understand the Risks

The first step in preparing for cloud service outages is to understand the risks. Cloud service outages can occur due to a variety of reasons, including hardware failures, software bugs, and cyber attacks. It’s important to assess the potential impact of a cloud service outage on your business and identify critical systems and applications that could be affected.

Step 2: Develop a Contingency Plan

Once you understand the risks, the next step is to develop a contingency plan. A contingency plan should outline the steps your business will take in the event of a cloud service outage. This plan should include procedures for notifying employees, customers, and stakeholders, as well as steps for restoring critical systems and applications.

Step 3: Test Your Plan

After developing a contingency plan, it’s important to test it to ensure it’s effective. Testing your plan can help identify any gaps or weaknesses in your plan and allow you to make necessary adjustments. Regular testing can also help ensure that your employees are familiar with the plan and know what to do in the event of a cloud service outage.

Step 4: Consider Parametric Insurance

Parametric insurance is a type of insurance that pays out when a specific event occurs, such as a cloud service outage. This type of insurance can help mitigate the financial impact of a cloud service outage and provide your business with the resources it needs to recover quickly. Riskwolf offers unique real-time data and dynamic risk modeling to enable insurers to build and operate parametric insurance at scale.


Cloud service outages can have a significant impact on your business, but with the right preparation, you can minimize the impact and recover quickly. By understanding the risks, developing a contingency plan, testing your plan, and considering parametric insurance, you can ensure that your business is prepared for any unexpected events. To learn more about how Riskwolf can help you develop parametric insurance for your business, visit our website.

Source: Big Amazon cloud services recovering after outage hits thousands of users

We'd love to talk with you

Let’s build parametric insurance at scale

Privacy Terms & Conditions